How Click & Collect Works

How Click & Collect Works


Step 1. Find your book and click a Click & Collect button. Every item available to reservation on our site includes a Click & Collect button.

Step 2. When you have clicked the Click & Collect button the item will be added to your cart, which will then appear in the top right hand side of your screen. You can add as many items as you like before clicking “Reserve” to complete your reservation.

Step 3. Complete the form with your details and submit your reservation.

Step 4. You will receive a confirmation message that the shop has received your reservation. Please note, reserved book is not ready to be collected. So please do not travel to the shop until we have sent you a pick-up confirmation.

Step 5. Now that your reservation is placed, we will contact you when your book is ready. Please do not travel to the store until we have confirmed that your reservation is ready to be collected from the store. Your reservation will be held in store for 2 days from the date you are informed that your reservation is ready for collection.